Web parts & solutions / FAQ
FAQ
A searchable FAQ web part managed from a simple SharePoint list: categories, accordion answers, instant search. Update answers without touching the page.
AllITHRGeneral
How do I reset my password?
Use the self-service portal or contact IT via the helpdesk channel.
How do I request vacation?
Submit a request in the HR app; your manager approves it in Teams.
Where do I report a broken laptop?
Open a ticket in the IT helpdesk — spare devices are available same day.
When are salaries paid?
On the last working day of each month.
How do I book a meeting room?
Directly from Outlook — rooms appear under Add location.
Who do I contact about invoices?
The finance team: finance@company.com.
An SPFx web part that renders a searchable FAQ from a plain SharePoint list. Editors update questions and answers in the list; the page updates itself. Works for intranet help pages, HR policies and IT self-service.
Use cases
- IT self-service answers
- HR policy questions answered once
- Onboarding knowledge base
What you get
- Content from a SharePoint list
- Categories and custom ordering
- Instant search-as-you-type
- Accordion or grid layout
- Multi-language content support
Requirements: SharePoint Online.