Web parts & solutions / Claims
Claims
Customers and staff submit claims through a simple form. Your team handles them in SharePoint with statuses, assignments, deadlines and full history.
A complete claims-handling solution: a submission form for customers or staff, and a SharePoint workspace where your team processes claims with statuses, assignments, deadlines and full history.
Use cases
- Product complaints from customers
- Internal quality deviations
- Warranty case tracking
What you get
- Public or internal submission form
- Statuses and assignment
- Deadlines and reminders
- Full history log
- Email notifications
- Reporting views
Requirements: SharePoint Online; Power Automate for notifications.